- Enhanced Call Control and Visibility
- Flexible Functionality for Office Environments
- Scalable Expansion and Connectivity
- Build, Design and Installation
Fanvil EM60 Expansion Model
FAN-EM60
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- Enhanced Call Control and Visibility
- Flexible Functionality for Office Environments
- Scalable Expansion and Connectivity
- Build, Design and Installation
R2,037 incl. VAT
R1,772 excl. VAT
FREE DELIVERY
IN STOCK at EXTERNAL supplier. If ordered before 10AM: DELIVERED next business day (main centres) or 3-5 business days (regional areas or large items) COLLECTION from GeeWiz available Same Day (approx 4:30pm)
Or as low as R679 over 6 months interest-free, using your existing credit card. How it works
FAN-EM60
Fanvil EM60 Colour screen Expansion model
Overview Summary:
The Fanvil EM60 Expansion Module is a powerful add-on designed to enhance your VoIP phone system with improved call handling and efficiency. Featuring a clear 4.3-inch colour display and up to 60 programmable DSS keys, it enables seamless management of high call volumes, making it ideal for busy office environments in South Africa. Its intuitive interface and USB connectivity ensure quick setup and smooth integration with compatible Fanvil devices.
Built for productivity, the EM60 allows users to manage speed dials, call transfers, and BLF monitoring with ease. Whether you're operating a reception desk or managing a call-intensive workspace, this module streamlines communication workflows. Shop now to upgrade your office communication system and improve efficiency instantly.
What tier does this fall into?
Mid-range business expansion module
What is this best for?
call handling, receptionist desks, office communication, VoIP system expansion, speed dial management
Overview:
Fanvil EM60 Colour Screen Expansion Module for High-Volume Call Handling
The Fanvil EM60 is a practical colour screen expansion module designed to extend the functionality of compatible IP phones such as the V65, V66, and V66 Pro. Built for busy office environments, it simplifies call management by giving users immediate access to programmable keys and real-time call status indicators. With its 4.3-inch colour display and intuitive layout, the EM60 helps streamline workflows, making it easier to manage multiple calls efficiently.
Description:
The Fanvil EM60 expansion module enhances productivity in high-demand communication environments by providing up to 60 programmable DSS keys across three pages. Each key includes a dual-colour LED indicator for clear visual status updates, allowing users to monitor extensions, handle transfers, and manage calls with precision. Its responsive interface, USB connectivity, and support for cascading up to four modules make it a scalable solution for reception desks, call centres, and administrative roles. Designed for ease of use and flexibility, the EM60 integrates seamlessly with supported Fanvil IP phones to deliver a more efficient and organised communication experience.
Features:
Enhanced Call Control and Visibility
With 20 physical DSS keys per page and three illuminated page-switch buttons, the EM60 delivers quick access to essential call functions without navigating complex menus. The colour display ensures clear visibility of key assignments and statuses, reducing response time during peak call periods.
Users can assign a wide range of functions to each key, allowing for a highly customised setup that matches specific workflow requirements. This makes it especially useful in roles where speed and accuracy are critical.
- 4.3-inch 480x272 colour display for clear visual feedback
- 20 DSS keys per page with dual-colour LED indicators
- 3 page-switch keys enabling access to 60 programmable entries
- Visual BLF status monitoring for efficient call handling
Flexible Functionality for Office Environments
The module supports a variety of telephony functions, enabling efficient communication management across departments. From handling incoming calls to coordinating team communication, the EM60 provides the tools needed to stay organised and responsive.
- Supports BLF, speed dial, call transfer, hold, and call park
- Additional functions include intercom, conference, call forward, group pickup, LDAP, and URL actions
- Customisable DSS keys for tailored workflows
- Screen saver support for display management
Scalable Expansion and Connectivity
Designed to grow with your business, the EM60 supports cascading multiple units via USB. This allows users to expand their control interface significantly, making it suitable for high-demand environments such as reception areas or call centres.
- Supports up to 4 cascaded EM60 modules via USB
- USB Type-C connection to host phone or additional modules
- USB 2.0 Type-A port for peripherals including headsets, Wi-Fi dongles, Bluetooth dongles, and storage devices
- Reliable data transmission with fast refresh performance
Build, Design and Installation
The EM60 features a professional dark grey finish and a stable desktop stand with adjustable viewing angles. Its ergonomic design ensures comfortable operation throughout the workday.
- Adjustable stand angles at 40 and 45 degrees
- Compact desktop form factor for easy placement
- Durable construction suited for continuous office use
Technical Details and Key Data
For buyers comparing expansion modules, the following technical points outline the core capabilities of the Fanvil EM60 (Part Number: FAN-EM60):
- Display: 4.3-inch colour screen with 480x272 resolution
- Key layout: 20 DSS keys and 3 page keys, all with LED indicators
- Total programmable keys: 60 across 3 pages
- Ports: DC input, USB Type-C, USB 2.0 Type-A
- Power input: DC 5V / 1A (100-240VAC input)
- Power usage: Idle 1.61W, peak 2.72W
- Operating temperature: 0 C to 45 C
- Humidity tolerance: 10 percent to 95 percent
- Installation: Desktop stand
- Colour: Dark Grey
The Fanvil EM60 (SKU: FAN-EM60 ) is well suited for organisations seeking to expand call handling capabilities without replacing existing IP phones, offering a balance of usability, scalability, and performance.
- Returns Policy
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Return of merchandise (RMA) and Warranty
We want you to be happy with the purchase you have made from us. If you are not completely satisfied, you may return the product to us and we will either refund, credit, repair/replace it, subject to the below terms and conditions.
You can return purchases for a refund (excl shipping). Please notify us within 7 days and ensure item is ready maximum 10 days after delivery date.
Please ensure to log your return request within 7 days of receipt of your item. Please ensure to select the correct reason for return:
- Changed my mind / Item exchange
- Faulty on arrival
- Incorrect item received
All items are covered by a 12 month warranty (unless otherwise stated) which will be honoured directly by GeeWiz. All products will either be replaced/repaired/refunded depending on stock availability. Products will require evaluation by GeeWiz before a warranty claim can be accepted.
Should the item being returned for assessment be found to be in good working order, unfortunately, there will be a collection fee that will apply.
The collection fees are as follows:
- For returns on items that were sent with free shipping: R198
- For returns that had a surcharge, the same surcharge will apply for collection.
Please log your return on your account, under the returns manager.
We do not reimburse your fee to ship to us, but we will pay for return shipping if the item is subject to replacement. If the item you wish to return was ordered incorrectly / is no longer required / you have changed your mind, there is a collection fee that will be charged (please refer to the above) and this will be deducted from the refund amount once the supplier has credited us. Please note GeeWiz will only cover return shipping of a faulty unit within 6 months of purchase, after which, a shipping fee (starting from R198) will be applicable to you for the return of the unit.
Any disputes relating to ordered items being short/incorrectly shipped will only be entertained if reported to GeeWiz within 3 days of delivery/collection.
Refunds are subject to inspection of item(s) - in some cases, items will need to be sent to supplier for evaluation and testing. This can take up to 15 working days. Once a refund has been approved, this may take 3 - 5 business days to be processed.
ALL returns are subject to up to a 30% restocking fee if item is no longer in BRAND NEW condition or if item seal/packaging has been broken.
Please re-package safely and include all original product packaging.
All software products are unfortunately not eligible for credit or refund once purchased.
After the 6-month period, you will no longer be eligible and won't be able to receive a refund. We can however replace or repair depending on the outcome after our team of professionals has inspected the product.
Should a warranty sticker not be present on an item, the warranty is immediately null and void.
Batteries are covered under warranty, but please note that GEL, AGM and LEAD ACID have limited cycle runs. These are typically around 200 cycles and may run out before the end of the warranty. Once the cycles have been depleted, it means the battery has reached the end of life and will no longer be a warranty claim.
GeeWiz reserves the right to refuse a refund if the item is damaged from misuse, items are missing, or if the product is altered in any way.
GeeWiz or its affiliates are not responsible for damage or loss of any kind that may occur as a result of using or misusing any product purchased from us.
The warranty will no longer be valid, and GeeWiz will not be responsible for damage or injury of any kind resulting from:
- Electricity fluctuations and surges, lightning strikes, faults in the building wiring, faulty installations, and improper use of controls
- Failure to use the product in accordance with the operating instructions and or general misuse and or abuse
- Damage caused by a superior force (vis major) or if the product has been infested with insects or pests
- If the product is physically damaged after it left the store
- If water or liquid caused the damage to the product
- If the warranty seal is tampered with
- Any repair or tampering by an unauthorised person or attempt to repair or tamper with the equipment, or use of parts not supplied by authorised agents, or alterations or modification to the equipment shall render the warranty null and void.
For hygiene purposes.
Please note we cannot accept returns for apparel that has been worn, stained, frayed, or otherwise shows signs of use.
We can only accept returns for items that are damaged upon receipt or are faulty.
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