- New Arrival
Experience rich, immersive audio with a 2.1 channel system, wireless subwoofer, and professional DSP for crystal-clear sound across all your entertainment.
Quick Specs
- Immerse yourself in a powerful 2.1 channel audio experience with dedicated wireless subwoofer.
- Enjoy crystal-clear sound with professional DSP processing and dual passive radiators for enhanced bass.
- Connect seamlessly with Bluetooth 5.3, USB, AUX-In, and a low-latency wireless connection to the subwoofer.
- Enhance your calls and gaming with a built-in microphone featuring Acoustic Echo Cancellation.
- Personalise your setup with customizable RGB lighting and six preset effects via Xiaomi C-HUB software.
Unleash a New Dimension of Desktop Audio for the South African User
This Xiaomi Desktop Speaker Pro Set is engineered for those who demand more from their audio experience; it is for the discerning gamer seeking precise positional audio, the music enthusiast craving soundscapes, and the professional needing clear communication. It transcends the ordinary desktop speaker, offering a sophisticated 2.1 channel system that brings your digital world to life with exceptional clarity and depth. This is not merely a sound system; it is an auditory command centre designed to elevate your daily interaction with your computer, transforming routine tasks into immersive experiences. For the South African consumer who values both performance and aesthetics, this speaker set delivers an unparalleled blend of power, precision, and visual flair. The primary keyword, 'wireless subwoofer', is integrated to guide users seeking enhanced bass. This powerful addition is key to the immersive 2.1 channel experience offered by the Xiaomi Desktop Speaker Pro.
Experience Sound Engineered for Clarity and Immersion
At the core of this system lies a meticulously designed 4-driver horizontal sound system, featuring two 10W racetrack drivers for the main speakers and a powerful 96mm long-throw driver within the wireless subwoofer. This configuration is further enhanced by dual passive radiators, pushing the frequency response for bass extension down to an impressive 60Hz. The result is a rich, full-bodied sound that captures the full spectrum of audio, from the subtlest vocal nuances to the deepest basslines. This professional DSP digital audio processor ensures every sound is rendered with astonishing accuracy, creating a truly captivating audio environment for your desk. This entire system functions as a superior desktop sound system, delivering audio quality far beyond conventional setups.
A System Built for the Modern Digital Life
Connectivity is paramount in today's interconnected world, and the Xiaomi Desktop Speaker Pro Set excels in this regard. With the latest Bluetooth 5.3, you can stream your favourite music and podcasts with high fidelity and stable, low-latency connections. The wireless subwoofer connects to the main speakers using a dedicated 2.4GHz low-latency wireless link, eliminating cable clutter and ensuring perfect audio synchronisation. For wired connections, options include USB and AUX-In, providing versatility for all your devices. Furthermore, the integrated high-sensitivity microphone with Acoustic Echo Cancellation (AEC) ensures your voice is heard with pristine clarity during calls and gaming sessions, making this a complete audio solution for any desktop. This makes it an ideal desktop sound system for professionals and gamers alike.
Customise Your Sound and Your Style
This speaker set is as adaptable as your needs. Five distinct EQ modes—Music, Bass, Vocals, Game, and Movie—allow you to tailor the audio output to your specific activity, ensuring optimal sound performance whether you're deep in a gaming campaign or enjoying a cinematic masterpiece. Beyond sound, the system offers dynamic visual customisation with integrated RGB lighting. The main speakers feature 24 LEDs, and the subwoofer adds 5 more, offering six preset lighting effects that can transform the ambiance of your workspace. Control is intuitive, managed via a multifunction control knob and dedicated buttons, with full customisation available through the Xiaomi C-HUB software, allowing you to fine-tune both audio and lighting to your precise preferences. This level of customisation solidifies its status as a premier desktop sound system.
Built for Performance, Designed to Last
The build quality of this speaker set speaks to its performance-oriented design. The main speakers boast a durable metal grille and are ergonomically angled at 53° to direct sound precisely towards the listener. Anti-slip feet ensure stability on any surface. The system is powered by a robust 12V input for both the main speakers and the subwoofer, indicating a capacity for sustained high-level audio output. This robust construction, combined with professional-grade components and advanced audio processing, guarantees a long-lasting, high-fidelity audio experience for years to come. It is a truly exceptional wireless subwoofer setup that enhances any desktop audio needs.
Features
- Experience immersive 2.1 channel sound, driven by a powerful wireless subwoofer for deep, resonant bass.
- Achieve unparalleled audio clarity with a professional DSP digital audio processor and dual passive radiators.
- Enjoy seamless wireless audio streaming with Bluetooth 5.3 and a dedicated low-latency 2.4GHz connection to the subwoofer.
- Enhance your communication with a built-in high-sensitivity microphone featuring Acoustic Echo Cancellation for crystal-clear voice pickup.
- Transform your desk setup with dynamic RGB lighting, featuring 24 LEDs on the main speakers and 5 on the subwoofer, with 6 customisable effects.
- Tailor your audio experience with five EQ modes (Music, Bass, Vocals, Game, Movie) to suit any content.
- Connect with ease using versatile USB and AUX-In ports, alongside a dedicated 3.5mm microphone input.
- Fine-tune your audio and lighting with the intuitive Xiaomi C-HUB software for complete customisation.
- Benefit from an ergonomic 53° speaker tilt angle, designed to direct sound perfectly towards the listener.
- Enjoy a premium look and feel with metal grilles on the main speakers and a stable, anti-slip design.
Specifications
- Audio Configuration: 2.1 Channel
- Main Speaker Drivers: 2 x 10W Racetrack Drivers
- Subwoofer Type: Wireless Subwoofer
- Subwoofer Driver Size: 96mm Long-Throw Driver
- Driver Configuration: 4-Driver Horizontal Sound System
- Passive Radiators: Dual Passive Radiators
- Frequency Response (Bass Extension): Down to 60Hz
- Audio Processing: Professional DSP Digital Audio Processor
- Amplification: Digital Amplifier
- Sound Features: Native Stereo Sound
- Soundstage Design: Overhead Soundstage
- EQ Modes: Music, Bass, Vocals, Game, Movie
- Bluetooth Version: Bluetooth 5.3
- Bluetooth Profiles: A2DP
- Wireless Speaker-to-Subwoofer Connection: 2.4GHz Low-Latency Wireless
- Wired Connectivity: USB, AUX-In, 3.5mm Microphone Input
- Microphone: Built-In High-Sensitivity Microphone
- Voice Enhancement: Acoustic Echo Cancellation (AEC)
- External Microphone Support: Yes (3.5mm Microphone Input)
- RGB Lighting: Yes
- Main Speaker RGB LEDs: 24 LEDs
- Subwoofer RGB LEDs: 5 LEDs
- Lighting Effects: 6 Preset Effects
- Software Support: Xiaomi C-HUB Software
- Audio Customisation: Yes
- Lighting Customisation: Yes
- Control Type: Multifunction Control Knob and Dedicated Buttons
- Speaker Tilt Angle: 53°
- Main Speaker Grille Material: Metal
- Base Features: Anti-Slip Feet
- Main Speaker Rated Input: 12V ⎓ 3A
- Subwoofer Rated Input: 12V ⎓5A
- Operating Temperature: 0°C to 40°C
- Color: Black
- Main Speaker Dimensions: 51.1 x 7.5 x 7.5cm
- Subwoofer Dimensions: 15.0 x 15.0 x 21.9cm
- Main Speaker Weight: 960g
- Subwoofer Weight: 1308g
- Total System Weight: 2268g (Approx.)
What's in the Box
- Xiaomi Desktop Speaker Pro Set with Wireless Subwoofer x1
- Power Adapter x1
- USB-A to USB-B Cable x1
- AUX-In Cable x1
- User Manual x1
Why Xiaomi
Xiaomi brings cutting-edge audio technology to your desktop, combining sophisticated sound engineering with user-centric design. For the South African market, this means access to premium audio experiences without compromise. Trust Xiaomi to elevate your everyday computing with speakers that deliver both exceptional performance and a stylish aesthetic, including superior wireless subwoofer technology for an enhanced desktop sound system experience.
Xiaomi Desktop Speaker Pro Set with Wireless Subwoofer
QBH4355GL
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Experience rich, immersive audio with a 2.1 channel system, wireless subwoofer, and professional DSP for crystal-clear sound across all your entertainment.
Quick Specs
- Immerse yourself in a powerful 2.1 channel audio experience with dedicated wireless subwoofer.
- Enjoy crystal-clear sound with professional DSP processing and dual passive radiators for enhanced bass.
- Connect seamlessly with Bluetooth 5.3, USB, AUX-In, and a low-latency wireless connection to the subwoofer.
- Enhance your calls and gaming with a built-in microphone featuring Acoustic Echo Cancellation.
- Personalise your setup with customizable RGB lighting and six preset effects via Xiaomi C-HUB software.
Unleash a New Dimension of Desktop Audio for the South African User
This Xiaomi Desktop Speaker Pro Set is engineered for those who demand more from their audio experience; it is for the discerning gamer seeking precise positional audio, the music enthusiast craving soundscapes, and the professional needing clear communication. It transcends the ordinary desktop speaker, offering a sophisticated 2.1 channel system that brings your digital world to life with exceptional clarity and depth. This is not merely a sound system; it is an auditory command centre designed to elevate your daily interaction with your computer, transforming routine tasks into immersive experiences. For the South African consumer who values both performance and aesthetics, this speaker set delivers an unparalleled blend of power, precision, and visual flair. The primary keyword, 'wireless subwoofer', is integrated to guide users seeking enhanced bass. This powerful addition is key to the immersive 2.1 channel experience offered by the Xiaomi Desktop Speaker Pro.
Experience Sound Engineered for Clarity and Immersion
At the core of this system lies a meticulously designed 4-driver horizontal sound system, featuring two 10W racetrack drivers for the main speakers and a powerful 96mm long-throw driver within the wireless subwoofer. This configuration is further enhanced by dual passive radiators, pushing the frequency response for bass extension down to an impressive 60Hz. The result is a rich, full-bodied sound that captures the full spectrum of audio, from the subtlest vocal nuances to the deepest basslines. This professional DSP digital audio processor ensures every sound is rendered with astonishing accuracy, creating a truly captivating audio environment for your desk. This entire system functions as a superior desktop sound system, delivering audio quality far beyond conventional setups.
A System Built for the Modern Digital Life
Connectivity is paramount in today's interconnected world, and the Xiaomi Desktop Speaker Pro Set excels in this regard. With the latest Bluetooth 5.3, you can stream your favourite music and podcasts with high fidelity and stable, low-latency connections. The wireless subwoofer connects to the main speakers using a dedicated 2.4GHz low-latency wireless link, eliminating cable clutter and ensuring perfect audio synchronisation. For wired connections, options include USB and AUX-In, providing versatility for all your devices. Furthermore, the integrated high-sensitivity microphone with Acoustic Echo Cancellation (AEC) ensures your voice is heard with pristine clarity during calls and gaming sessions, making this a complete audio solution for any desktop. This makes it an ideal desktop sound system for professionals and gamers alike.
Customise Your Sound and Your Style
This speaker set is as adaptable as your needs. Five distinct EQ modes—Music, Bass, Vocals, Game, and Movie—allow you to tailor the audio output to your specific activity, ensuring optimal sound performance whether you're deep in a gaming campaign or enjoying a cinematic masterpiece. Beyond sound, the system offers dynamic visual customisation with integrated RGB lighting. The main speakers feature 24 LEDs, and the subwoofer adds 5 more, offering six preset lighting effects that can transform the ambiance of your workspace. Control is intuitive, managed via a multifunction control knob and dedicated buttons, with full customisation available through the Xiaomi C-HUB software, allowing you to fine-tune both audio and lighting to your precise preferences. This level of customisation solidifies its status as a premier desktop sound system.
Built for Performance, Designed to Last
The build quality of this speaker set speaks to its performance-oriented design. The main speakers boast a durable metal grille and are ergonomically angled at 53° to direct sound precisely towards the listener. Anti-slip feet ensure stability on any surface. The system is powered by a robust 12V input for both the main speakers and the subwoofer, indicating a capacity for sustained high-level audio output. This robust construction, combined with professional-grade components and advanced audio processing, guarantees a long-lasting, high-fidelity audio experience for years to come. It is a truly exceptional wireless subwoofer setup that enhances any desktop audio needs.
Features
- Experience immersive 2.1 channel sound, driven by a powerful wireless subwoofer for deep, resonant bass.
- Achieve unparalleled audio clarity with a professional DSP digital audio processor and dual passive radiators.
- Enjoy seamless wireless audio streaming with Bluetooth 5.3 and a dedicated low-latency 2.4GHz connection to the subwoofer.
- Enhance your communication with a built-in high-sensitivity microphone featuring Acoustic Echo Cancellation for crystal-clear voice pickup.
- Transform your desk setup with dynamic RGB lighting, featuring 24 LEDs on the main speakers and 5 on the subwoofer, with 6 customisable effects.
- Tailor your audio experience with five EQ modes (Music, Bass, Vocals, Game, Movie) to suit any content.
- Connect with ease using versatile USB and AUX-In ports, alongside a dedicated 3.5mm microphone input.
- Fine-tune your audio and lighting with the intuitive Xiaomi C-HUB software for complete customisation.
- Benefit from an ergonomic 53° speaker tilt angle, designed to direct sound perfectly towards the listener.
- Enjoy a premium look and feel with metal grilles on the main speakers and a stable, anti-slip design.
Specifications
- Audio Configuration: 2.1 Channel
- Main Speaker Drivers: 2 x 10W Racetrack Drivers
- Subwoofer Type: Wireless Subwoofer
- Subwoofer Driver Size: 96mm Long-Throw Driver
- Driver Configuration: 4-Driver Horizontal Sound System
- Passive Radiators: Dual Passive Radiators
- Frequency Response (Bass Extension): Down to 60Hz
- Audio Processing: Professional DSP Digital Audio Processor
- Amplification: Digital Amplifier
- Sound Features: Native Stereo Sound
- Soundstage Design: Overhead Soundstage
- EQ Modes: Music, Bass, Vocals, Game, Movie
- Bluetooth Version: Bluetooth 5.3
- Bluetooth Profiles: A2DP
- Wireless Speaker-to-Subwoofer Connection: 2.4GHz Low-Latency Wireless
- Wired Connectivity: USB, AUX-In, 3.5mm Microphone Input
- Microphone: Built-In High-Sensitivity Microphone
- Voice Enhancement: Acoustic Echo Cancellation (AEC)
- External Microphone Support: Yes (3.5mm Microphone Input)
- RGB Lighting: Yes
- Main Speaker RGB LEDs: 24 LEDs
- Subwoofer RGB LEDs: 5 LEDs
- Lighting Effects: 6 Preset Effects
- Software Support: Xiaomi C-HUB Software
- Audio Customisation: Yes
- Lighting Customisation: Yes
- Control Type: Multifunction Control Knob and Dedicated Buttons
- Speaker Tilt Angle: 53°
- Main Speaker Grille Material: Metal
- Base Features: Anti-Slip Feet
- Main Speaker Rated Input: 12V ⎓ 3A
- Subwoofer Rated Input: 12V ⎓5A
- Operating Temperature: 0°C to 40°C
- Color: Black
- Main Speaker Dimensions: 51.1 x 7.5 x 7.5cm
- Subwoofer Dimensions: 15.0 x 15.0 x 21.9cm
- Main Speaker Weight: 960g
- Subwoofer Weight: 1308g
- Total System Weight: 2268g (Approx.)
What's in the Box
- Xiaomi Desktop Speaker Pro Set with Wireless Subwoofer x1
- Power Adapter x1
- USB-A to USB-B Cable x1
- AUX-In Cable x1
- User Manual x1
Why Xiaomi
Xiaomi brings cutting-edge audio technology to your desktop, combining sophisticated sound engineering with user-centric design. For the South African market, this means access to premium audio experiences without compromise. Trust Xiaomi to elevate your everyday computing with speakers that deliver both exceptional performance and a stylish aesthetic, including superior wireless subwoofer technology for an enhanced desktop sound system experience.
R2,854 incl. VAT
R2,482 excl. VAT
FREE DELIVERY
IN STOCK at EXTERNAL supplier.
If ordered before 10AM:
DELIVERED next business day (main centres)
or 3-5 business days (regional areas or large items)
COLLECTION from GeeWiz available Same Day (approx 4:30pm)
Or as low as R952 over 6 months interest-free, using your existing credit card. How it works
Experience rich, immersive audio with a 2.1 channel system, wireless subwoofer, and professional DSP for crystal-clear sound across all your entertainment.
Quick Specs
- Immerse yourself in a powerful 2.1 channel audio experience with dedicated wireless subwoofer.
- Enjoy crystal-clear sound with professional DSP processing and dual passive radiators for enhanced bass.
- Connect seamlessly with Bluetooth 5.3, USB, AUX-In, and a low-latency wireless connection to the subwoofer.
- Enhance your calls and gaming with a built-in microphone featuring Acoustic Echo Cancellation.
- Personalise your setup with customizable RGB lighting and six preset effects via Xiaomi C-HUB software.
Unleash a New Dimension of Desktop Audio for the South African User
This Xiaomi Desktop Speaker Pro Set is engineered for those who demand more from their audio experience; it is for the discerning gamer seeking precise positional audio, the music enthusiast craving soundscapes, and the professional needing clear communication. It transcends the ordinary desktop speaker, offering a sophisticated 2.1 channel system that brings your digital world to life with exceptional clarity and depth. This is not merely a sound system; it is an auditory command centre designed to elevate your daily interaction with your computer, transforming routine tasks into immersive experiences. For the South African consumer who values both performance and aesthetics, this speaker set delivers an unparalleled blend of power, precision, and visual flair. The primary keyword, 'wireless subwoofer', is integrated to guide users seeking enhanced bass. This powerful addition is key to the immersive 2.1 channel experience offered by the Xiaomi Desktop Speaker Pro.
Experience Sound Engineered for Clarity and Immersion
At the core of this system lies a meticulously designed 4-driver horizontal sound system, featuring two 10W racetrack drivers for the main speakers and a powerful 96mm long-throw driver within the wireless subwoofer. This configuration is further enhanced by dual passive radiators, pushing the frequency response for bass extension down to an impressive 60Hz. The result is a rich, full-bodied sound that captures the full spectrum of audio, from the subtlest vocal nuances to the deepest basslines. This professional DSP digital audio processor ensures every sound is rendered with astonishing accuracy, creating a truly captivating audio environment for your desk. This entire system functions as a superior desktop sound system, delivering audio quality far beyond conventional setups.
A System Built for the Modern Digital Life
Connectivity is paramount in today's interconnected world, and the Xiaomi Desktop Speaker Pro Set excels in this regard. With the latest Bluetooth 5.3, you can stream your favourite music and podcasts with high fidelity and stable, low-latency connections. The wireless subwoofer connects to the main speakers using a dedicated 2.4GHz low-latency wireless link, eliminating cable clutter and ensuring perfect audio synchronisation. For wired connections, options include USB and AUX-In, providing versatility for all your devices. Furthermore, the integrated high-sensitivity microphone with Acoustic Echo Cancellation (AEC) ensures your voice is heard with pristine clarity during calls and gaming sessions, making this a complete audio solution for any desktop. This makes it an ideal desktop sound system for professionals and gamers alike.
Customise Your Sound and Your Style
This speaker set is as adaptable as your needs. Five distinct EQ modes—Music, Bass, Vocals, Game, and Movie—allow you to tailor the audio output to your specific activity, ensuring optimal sound performance whether you're deep in a gaming campaign or enjoying a cinematic masterpiece. Beyond sound, the system offers dynamic visual customisation with integrated RGB lighting. The main speakers feature 24 LEDs, and the subwoofer adds 5 more, offering six preset lighting effects that can transform the ambiance of your workspace. Control is intuitive, managed via a multifunction control knob and dedicated buttons, with full customisation available through the Xiaomi C-HUB software, allowing you to fine-tune both audio and lighting to your precise preferences. This level of customisation solidifies its status as a premier desktop sound system.
Built for Performance, Designed to Last
The build quality of this speaker set speaks to its performance-oriented design. The main speakers boast a durable metal grille and are ergonomically angled at 53° to direct sound precisely towards the listener. Anti-slip feet ensure stability on any surface. The system is powered by a robust 12V input for both the main speakers and the subwoofer, indicating a capacity for sustained high-level audio output. This robust construction, combined with professional-grade components and advanced audio processing, guarantees a long-lasting, high-fidelity audio experience for years to come. It is a truly exceptional wireless subwoofer setup that enhances any desktop audio needs.
Features
- Experience immersive 2.1 channel sound, driven by a powerful wireless subwoofer for deep, resonant bass.
- Achieve unparalleled audio clarity with a professional DSP digital audio processor and dual passive radiators.
- Enjoy seamless wireless audio streaming with Bluetooth 5.3 and a dedicated low-latency 2.4GHz connection to the subwoofer.
- Enhance your communication with a built-in high-sensitivity microphone featuring Acoustic Echo Cancellation for crystal-clear voice pickup.
- Transform your desk setup with dynamic RGB lighting, featuring 24 LEDs on the main speakers and 5 on the subwoofer, with 6 customisable effects.
- Tailor your audio experience with five EQ modes (Music, Bass, Vocals, Game, Movie) to suit any content.
- Connect with ease using versatile USB and AUX-In ports, alongside a dedicated 3.5mm microphone input.
- Fine-tune your audio and lighting with the intuitive Xiaomi C-HUB software for complete customisation.
- Benefit from an ergonomic 53° speaker tilt angle, designed to direct sound perfectly towards the listener.
- Enjoy a premium look and feel with metal grilles on the main speakers and a stable, anti-slip design.
Specifications
- Audio Configuration: 2.1 Channel
- Main Speaker Drivers: 2 x 10W Racetrack Drivers
- Subwoofer Type: Wireless Subwoofer
- Subwoofer Driver Size: 96mm Long-Throw Driver
- Driver Configuration: 4-Driver Horizontal Sound System
- Passive Radiators: Dual Passive Radiators
- Frequency Response (Bass Extension): Down to 60Hz
- Audio Processing: Professional DSP Digital Audio Processor
- Amplification: Digital Amplifier
- Sound Features: Native Stereo Sound
- Soundstage Design: Overhead Soundstage
- EQ Modes: Music, Bass, Vocals, Game, Movie
- Bluetooth Version: Bluetooth 5.3
- Bluetooth Profiles: A2DP
- Wireless Speaker-to-Subwoofer Connection: 2.4GHz Low-Latency Wireless
- Wired Connectivity: USB, AUX-In, 3.5mm Microphone Input
- Microphone: Built-In High-Sensitivity Microphone
- Voice Enhancement: Acoustic Echo Cancellation (AEC)
- External Microphone Support: Yes (3.5mm Microphone Input)
- RGB Lighting: Yes
- Main Speaker RGB LEDs: 24 LEDs
- Subwoofer RGB LEDs: 5 LEDs
- Lighting Effects: 6 Preset Effects
- Software Support: Xiaomi C-HUB Software
- Audio Customisation: Yes
- Lighting Customisation: Yes
- Control Type: Multifunction Control Knob and Dedicated Buttons
- Speaker Tilt Angle: 53°
- Main Speaker Grille Material: Metal
- Base Features: Anti-Slip Feet
- Main Speaker Rated Input: 12V ⎓ 3A
- Subwoofer Rated Input: 12V ⎓5A
- Operating Temperature: 0°C to 40°C
- Color: Black
- Main Speaker Dimensions: 51.1 x 7.5 x 7.5cm
- Subwoofer Dimensions: 15.0 x 15.0 x 21.9cm
- Main Speaker Weight: 960g
- Subwoofer Weight: 1308g
- Total System Weight: 2268g (Approx.)
What's in the Box
- Xiaomi Desktop Speaker Pro Set with Wireless Subwoofer x1
- Power Adapter x1
- USB-A to USB-B Cable x1
- AUX-In Cable x1
- User Manual x1
Why Xiaomi
Xiaomi brings cutting-edge audio technology to your desktop, combining sophisticated sound engineering with user-centric design. For the South African market, this means access to premium audio experiences without compromise. Trust Xiaomi to elevate your everyday computing with speakers that deliver both exceptional performance and a stylish aesthetic, including superior wireless subwoofer technology for an enhanced desktop sound system experience.
QBH4355GL
- Returns Policy
-
Return of merchandise (RMA) and Warranty
We want you to be happy with the purchase you have made from us. If you are not completely satisfied, you may return the product to us and we will either refund, credit, repair/replace it, subject to the below terms and conditions.
You can return purchases for a refund (excl shipping). Please notify us within 7 days and ensure item is ready maximum 10 days after delivery date.
Please ensure to log your return request within 7 days of receipt of your item. Please ensure to select the correct reason for return:
- Changed my mind / Item exchange
- Faulty on arrival
- Incorrect item received
All items are covered by a 12 month warranty (unless otherwise stated) which will be honoured directly by GeeWiz. All products will either be replaced/repaired/refunded depending on stock availability. Products will require evaluation by GeeWiz before a warranty claim can be accepted.
Should the item being returned for assessment be found to be in good working order, unfortunately, there will be a collection fee that will apply.
The collection fees are as follows:
- For returns on items that were sent with free shipping: R198
- For returns that had a surcharge, the same surcharge will apply for collection.
Please log your return on your account, under the returns manager.
We do not reimburse your fee to ship to us, but we will pay for return shipping if the item is subject to replacement. If the item you wish to return was ordered incorrectly / is no longer required / you have changed your mind, there is a collection fee that will be charged (please refer to the above) and this will be deducted from the refund amount once the supplier has credited us. Please note GeeWiz will only cover return shipping of a faulty unit within 6 months of purchase, after which, a shipping fee (starting from R198) will be applicable to you for the return of the unit.
Any disputes relating to ordered items being short/incorrectly shipped will only be entertained if reported to GeeWiz within 3 days of delivery/collection.
Refunds are subject to inspection of item(s) - in some cases, items will need to be sent to supplier for evaluation and testing. This can take up to 15 working days. Once a refund has been approved, this may take 3 - 5 business days to be processed.
ALL returns are subject to up to a 30% restocking fee if item is no longer in BRAND NEW condition or if item seal/packaging has been broken.
Please re-package safely and include all original product packaging.
All software products are unfortunately not eligible for credit or refund once purchased.
After the 6-month period, you will no longer be eligible and won't be able to receive a refund. We can however replace or repair depending on the outcome after our team of professionals has inspected the product.
Should a warranty sticker not be present on an item, the warranty is immediately null and void.
Batteries are covered under warranty, but please note that GEL, AGM and LEAD ACID have limited cycle runs. These are typically around 200 cycles and may run out before the end of the warranty. Once the cycles have been depleted, it means the battery has reached the end of life and will no longer be a warranty claim.
GeeWiz reserves the right to refuse a refund if the item is damaged from misuse, items are missing, or if the product is altered in any way.
GeeWiz or its affiliates are not responsible for damage or loss of any kind that may occur as a result of using or misusing any product purchased from us.
The warranty will no longer be valid, and GeeWiz will not be responsible for damage or injury of any kind resulting from:
- Electricity fluctuations and surges, lightning strikes, faults in the building wiring, faulty installations, and improper use of controls
- Failure to use the product in accordance with the operating instructions and or general misuse and or abuse
- Damage caused by a superior force (vis major) or if the product has been infested with insects or pests
- If the product is physically damaged after it left the store
- If water or liquid caused the damage to the product
- If the warranty seal is tampered with
- Any repair or tampering by an unauthorised person or attempt to repair or tamper with the equipment, or use of parts not supplied by authorised agents, or alterations or modification to the equipment shall render the warranty null and void.
For hygiene purposes.
Please note we cannot accept returns for apparel that has been worn, stained, frayed, or otherwise shows signs of use.
We can only accept returns for items that are damaged upon receipt or are faulty.
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