40dB of noise reduction to put the outside world on mute.
Wyze Headphones use hybrid active noise cancellation through 2 feedback microphones and 2 feed-forward microphones.
Transparency Mode
Transparency mode lets the outside world in and amplifies your surroundings. It's so clear, it's as if you’re not even wearing headphones.
Quick Conversation Mode
Have a quick chat without removing your headphones.
Simply cover the right earcup with your hand to quiet your audio so you can have a clear conversation, conveniently.
Dual Bluetooth Device Connection
Connect to your devices, wirelessly with Bluetooth 5.0.
Wyze Headphones come with the newest version of Bluetooth, which supports dual device connection. Stay connected to your phone while listening on your computer, too.
Auto Pause
Wyze Headphones hit pause for you.
Have to take your headphones off for a second? They'll pause your content for you, automatically. When you put them back on, the content turns back on, too.
Touch Controls
Your headphones come with built-in touch controls so you can manage what you're listening to without looking at your phone. Tap twice for Alexa, and cover to enter Transparency Mode.
20-Hour Battery Life
Keep the beat going on and on and on…
Enjoy 20 hours of battery life when listening to music or taking calls while connected via Bluetooth. That’s with noise cancellation turned on.
Quick Charge
10 minutes = 4 hours.
Plug your Wyze Headphones in for 10 minutes, and keep your music playing 'til the workday is done.
Alexa Built-in
Ask Alexa for the weather, to play music, and virtually anything else with a double-tap of your right earcup, no Echo speaker required. You don’t even have to say “Alexa!”
Package Contents
Wyze Headphones x1
USB Type-C Cable x1
Carrying Pouch x1
Audio Cable x1
Quick Start Guide x1
PRODUCT SPECIFICATIONS
Headphones Weight and Materials
Weight
9.9oz
Headband material
Multilayer composite of stainless steel, EVA foam, and plastic, covered in protein leather
Earcup cover material
ABS plastic and PC with special coating for touch gestures
Ear cushion material
Memory foam covered in protein leather
Bluetooth Specification
Bluetooth range
33 ft (10 m)
Bluetooth version
Bluetooth 5.0
Bluetooth codec
SBC, AAC
Multiple device connection
Supports two device connections at the same time
Speaker
Driver dimensions
40 mm dome type driver (copper wire voice coil)
Magnet material
Neodymium
Diaphragm
High transient dual TPU composite diaphragm
Frequency response over Bluetooth
20 - 20,000 Hz (44.1 kHz sampling rate)
Frequency response over line-in
20 - 38,000 Hz
Sensitivity
113 dB/mW @1 kHz
Total harmonic distortion
<0.5% 1 mW/1kHz
Impedance
32 Ω
Battery
Charging method
USB Type-C
Battery life
Up to 20 hours of music or call with high noise cancellation
Charging time
Around 2 hours
10-Minute quick charge
Up to 4-hour playback time
Charging temperature
41 - 95 ºF (5 - 35 ℃)
Battery type
Lithium-ion rechargeable battery
Battery capacity
1,000 mAh DC 3.7V
Microphones
6 total microphones
4 microphones for active noise cancellation
2 microphones for voice pickup
Voice microphones
Sensitivity: -32 dB at 1kHz
Directivity: Omnidirectional
SNR: 74
Frequency response: 50 - 10,000 Hz
Impedance: 2.2 kΩ
Control Input
Power/Bluetooth button
Single press to turn on and off
Press and hold to enter pairing mode
Noise cancellation button
Single press to switch between noise cancellation modes
Volume +/- buttons
Single press to adjust volume
Play/Pause button
Music playback: single press to play/pause, double-press to skip forward, triple-press to skip backward
Call: single press to start/end the call, press and hold to reject a call
Voice assistant: press and hold to activate voice assistant
Touchpad
Double-tap to activate the voice assistant, or mute and unmute in calls
We want you to be happy with the purchase you have made from us. If you are not completely satisfied, you may return the product to us and we will either refund, credit, repair/replace it, subject to the below terms and conditions.
You can return purchases for a refund (excl shipping). Please notify us within 7 days and ensure item is ready maximum 10 days after delivery date.
Please ensure to log your return request within 7 days of receipt of your item. Please ensure to select the correct reason for return:
- Changed my mind / Item exchange
- Faulty on arrival
- Incorrect item received
All items are covered by a 12 month warranty (unless otherwise stated) which will be honoured directly by GeeWiz. All products will either be replaced/repaired/refunded depending on stock availability. Products will require evaluation by GeeWiz before a warranty claim can be accepted.
Should the item being returned for assessment be found to be in good working order, unfortunately, there will be a collection fee that will apply.
The collection fees are as follows:
- For returns on items that were sent with free shipping: R198
- For returns that had a surcharge, the same surcharge will apply for collection.
Please log your return on your account, under the returns manager.
We do not reimburse your fee to ship to us, but we will pay for return shipping if the item is subject to replacement. If the item you wish to return was ordered incorrectly / is no longer required / you have changed your mind, there is a collection fee that will be charged (please refer to the above) and this will be deducted from the refund amount once the supplier has credited us. Please note GeeWiz will only cover return shipping of a faulty unit within 6 months of purchase, after which, a shipping fee (starting from R198) will be applicable to you for the return of the unit.
Any disputes relating to ordered items being short/incorrectly shipped will only be entertained if reported to GeeWiz within 3 days of delivery/collection.
Refunds are subject to inspection of item(s) - in some cases, items will need to be sent to supplier for evaluation and testing. This can take up to 15 working days. Once a refund has been approved, this may take 3 - 5 business days to be processed.
ALL returns are subject to a 15% restocking fee if item is no longer in BRAND NEW condition or if item seal/packaging has been broken.
Please re-package safely and include all original product packaging.
All software products are unfortunately not eligible for credit or refund once purchased.
After the 6-month period, you will no longer be eligible and won't be able to receive a refund. We can however replace or repair depending on the outcome after our team of professionals has inspected the product.
Should a warranty sticker not be present on an item, the warranty is immediately null and void.
Batteries are covered under warranty, but please note that GEL, AGM and LEAD ACID have limited cycle runs. These are typically around 200 cycles and may run out before the end of the warranty. Once the cycles have been depleted, it means the battery has reached the end of life and will no longer be a warranty claim.
GeeWiz reserves the right to refuse a refund if the item is damaged from misuse, items are missing, or if the product is altered in any way.
GeeWiz or its affiliates are not responsible for damage or loss of any kind that may occur as a result of using or misusing any product purchased from us.
The warranty will no longer be valid, and GeeWiz will not be responsible for damage or injury of any kind resulting from:
Electricity fluctuations and surges, lightning strikes, faults in the building wiring, faulty installations, and improper use of controls
Failure to use the product in accordance with the operating instructions and or general misuse and or abuse
Damage caused by a superior force (vis major) or if the product has been infested with insects or pests
If the product is physically damaged after it left the store
If water or liquid caused the damage to the product
If the warranty seal is tampered with
Any repair or tampering by an unauthorised person or attempt to repair or tamper with the equipment, or use of parts not supplied by authorised agents, or alterations or modification to the equipment shall render the warranty null and void.
