* This product includes a USA to SA adapter for it to work in SA
PRODUCT DESCRIPTION
Keep your home safe with the Secure Alarm System Starter Kit from Nest. This system features the Nest Secure Guard, which serves as the security base station. It is equipped with an 85 dB SPL siren to deter intruders. The Guard's built-in keypad is ideal for those who prefer to arm and disarm their system with a passcode. In addition, you could also arm and disarm your system with one of the included Nest Secure Tag devices, or via the free Nest app available for iOS and Android devices. The system supports up to 10 Tag devices, making it possible to give them to children, family members, and other loved ones.
Also included in the system are two Nest Secure Detect devices that are designed to be placed on a wall, window, or door. This device can detect motion up to 15' away, and when a door or window opens and closes. When placed on a door it will detect both motion and when it opens or closes. Quiet Open technology enables you to open a door while your home alarm is set without triggering it. In addition, the Pathlight feature will briefly illuminate the area when you walk past the Detect and will turn off once you've walked away from it.
This system is capable of Wi-Fi connectivity on both 2.4 and 5 GHz bands. Additionally, it is also Bluetooth Low Energy (BLE) compatible.
Note: For added security, an optional cellular backup subscription plan is available in the event of Wi-Fi going down. Please visit the manufacturer's site for pricing information.
3 security levels include alarm off, home and guarding, and away and guarding
Security alerts let you know what triggered an alarm, giving you the option to call the police or an emergency contact
No Rush feature enables you to arm and disarm the alarm at your own pace, with a friendly voice alerting you to how much time you have left
Remind Me alerts enable you to arm your system directly from your smartphone
Tamper detection
Detects include two replaceable coin batteries
Dog pass ensures that your dog doesn't set off the motion sensors and alarm
Support for up to 30 Detect devices
Tags are suitable for children, family members, dog walkers, babysitters, or anyone who requires access to your secured home
Tags can be disabled if they get lost or stolen
Support for up to 10 Tag devices
Tags are IP57-rated water- and drop-resistant
Optional Nest Pro installation is available for those who don't want to install the system themselves
Free Nest app for mobile viewing and control from iOS and Android devices, with Nest Aware available separately via subscription
PRODUCT SPECIFICATIONS
Base Station
Buttons
3 security levels (alarm off, home and guarding, away and guarding) Info button Keypad for passcode entry Panic
Sensors
Motion sensing (90° field of view to 10' (3 m)) Proximity sensing (wake on approach) Tamper detection (movement, jamming)
Lights
LED ring
Audio
Siren: 85 dB SPL Speaker
Product Requirements
Requires a compatible phone or tablet (iOS or Android) with the free Nest app and Bluetooth 4.0. Nest Guard requires an indoor outlet and Wi-Fi connection with internet access. Limit one Nest Guard per home.
Wireless Protocols
802.11a/b/g/n at 2.4 or 5 GHz (WPA-PSK, WPA2-PSK, WEP encryption supported) 802.15.4 at 2.4 GHz Bluetooth Low Energy (BLE)
Operation
Temperature: 32 to 104°F (0 to 40°C) Indoor use only Relative Humidity: Up to 80% (unpackaged) Pressure: Up to 10,000' (3048 m) altitude
Storage
Temperature: -4 to 113°F (-20 to 45°C) Relative Humidity: Up to 80% (in packaging) Pressure: Up to 15,000' (4572 m) altitude
UL 1023, household burglar alarm system units UL 639, intrusion-detection units
Green Compliance
RoHS, REACH, EU persistent organic materials (EU POP), recyclable packaging, Title 20 battery charger compliant
Services
Cellular backup (sold separately, not available in all areas)
Color
White
Power
Power Adapter Input: 100-240 VAC, 50/60 Hz, 0.35 A Power Adapter Output: 5 VDC, 2.5 A Nest Guard Input: 5 VDC, 2.5 A
Dimensions (Diam. x H)
3.7 x 2.1" (9.5 x 5.3 cm)
Weight
9 oz (256 g) (without cable)
Tag
Product Requirements
Requires a compatible phone or tablet (iOS or Android) with the free Nest app and Bluetooth 4.0. Nest Tag requires Nest Guard. Up to 10 Nest Tags supported per home.
IP Rating
IP57
Operation
Temperature: 32 to 104°F (0 to 40°C) Relative Humidity: Up to 80% (unpackaged) Pressure: Up to 10,000' (3048 m) altitude
Storage
Temperature: -4 to 113°F (-20 to 45°C) Relative Humidity: Up to 80% (unpackaged) Pressure: Up to 15,000' (4572 m) altitude
Green Compliance
RoHS, REACH, EU persistent organic materials (EU POP), recyclable packaging
Dimensions (Diam. x Thickness)
1.46 x 0.28" (37 x 7 mm)
Weight
0.17 oz (5 g)
Motion Detector
Sensors
Motion sensing (54° field of view up to 15' (4.6 m) away) Magnet sensor Tamper detection
Lights
LED ring LED for Pathlight
Battery
CR123 3 V lithium battery (included)
Product Requirements
Requires a compatible phone or tablet (iOS or Android) with the free Nest app and Bluetooth 4.0. Nest Detect requires Nest Guard. Up to 30 Nest Detects supported per home.
Operation
Temperature: 32 to 104°F (0 to 40°C) Indoor use only Relative Humidity: Up to 80% (unpackaged) Pressure: Up to 10,000' (3048 m) altitude
Storage
Temperature: -4 to 113°F (-20 to 45°C) Relative Humidity: Up to 80% (unpackaged) Pressure: Up to 15,000' (4572 m) altitude
Certifications
UL 639, intrusion-detection units UL 634, connectors and switches for use with burglar-alarm systems
Green Compliance
RoHS, REACH, EU persistent organic materials (EU POP), recyclable packaging
Dimensions (H x W x D)
Detect: 3.2 x 0.8 x 0.9" (80.5 x 20.4 x 22.2 mm) Open/Close Magnet: 1.3 x 0.4 x 0.4" (33.8 x 10.3 x 11 mm)
Weight
Detect: 1.26 oz (36 g) Open/Close Magnet: 0.35 oz (10 g)
We want you to be happy with the purchase you have made from us. If you are not completely satisfied, you may return the product to us and we will either refund, credit, repair/replace it, subject to the below terms and conditions.
You can return purchases for a refund (excl shipping). Please notify us within 7 days and ensure item is ready maximum 10 days after delivery date.
Please ensure to log your return request within 7 days of receipt of your item. Please ensure to select the correct reason for return:
- Changed my mind / Item exchange
- Faulty on arrival
- Incorrect item received
All items are covered by a 12 month warranty (unless otherwise stated) which will be honoured directly by GeeWiz. All products will either be replaced/repaired/refunded depending on stock availability. Products will require evaluation by GeeWiz before a warranty claim can be accepted.
Should the item being returned for assessment be found to be in good working order, unfortunately, there will be a collection fee that will apply.
The collection fees are as follows:
- For returns on items that were sent with free shipping: R198
- For returns that had a surcharge, the same surcharge will apply for collection.
Please log your return on your account, under the returns manager.
We do not reimburse your fee to ship to us, but we will pay for return shipping if the item is subject to replacement. If the item you wish to return was ordered incorrectly / is no longer required / you have changed your mind, there is a collection fee that will be charged (please refer to the above) and this will be deducted from the refund amount once the supplier has credited us. Please note GeeWiz will only cover return shipping of a faulty unit within 6 months of purchase, after which, a shipping fee (starting from R198) will be applicable to you for the return of the unit.
Any disputes relating to ordered items being short/incorrectly shipped will only be entertained if reported to GeeWiz within 3 days of delivery/collection.
Refunds are subject to inspection of item(s) - in some cases, items will need to be sent to supplier for evaluation and testing. This can take up to 15 working days. Once a refund has been approved, this may take 3 - 5 business days to be processed.
ALL returns are subject to a 15% restocking fee if item is no longer in BRAND NEW condition or if item seal/packaging has been broken.
Please re-package safely and include all original product packaging.
All software products are unfortunately not eligible for credit or refund once purchased.
After the 6-month period, you will no longer be eligible and won't be able to receive a refund. We can however replace or repair depending on the outcome after our team of professionals has inspected the product.
Should a warranty sticker not be present on an item, the warranty is immediately null and void.
Batteries are covered under warranty, but please note that GEL, AGM and LEAD ACID have limited cycle runs. These are typically around 200 cycles and may run out before the end of the warranty. Once the cycles have been depleted, it means the battery has reached the end of life and will no longer be a warranty claim.
GeeWiz reserves the right to refuse a refund if the item is damaged from misuse, items are missing, or if the product is altered in any way.
GeeWiz or its affiliates are not responsible for damage or loss of any kind that may occur as a result of using or misusing any product purchased from us.
The warranty will no longer be valid, and GeeWiz will not be responsible for damage or injury of any kind resulting from:
Electricity fluctuations and surges, lightning strikes, faults in the building wiring, faulty installations, and improper use of controls
Failure to use the product in accordance with the operating instructions and or general misuse and or abuse
Damage caused by a superior force (vis major) or if the product has been infested with insects or pests
If the product is physically damaged after it left the store
If water or liquid caused the damage to the product
If the warranty seal is tampered with
Any repair or tampering by an unauthorised person or attempt to repair or tamper with the equipment, or use of parts not supplied by authorised agents, or alterations or modification to the equipment shall render the warranty null and void.
