We want you to be happy with the purchase you have made from us. If you are not completely satisfied, you may return the product to us and we will either refund, credit, repair/replace it, subject to the below terms and conditions.
All items are covered by a 12 month warranty (unless otherwise stated) which will be honoured directly by GeeWiz. All products will either be replaced/repaired/refunded depending on stock availability. Products will require evaluation by GeeWiz before a warranty claim can be accepted.
Please log your return on your account, under the returns manager.
We do not reimburse your fee to ship to us, but we will pay for return shipping if the item is subject to replacement. If the item you wish to return was ordered incorrectly / is no longer required / you have changed your mind, there is a collection of fee of R99 that will be charged and this will be deducted from the refund amount once the supplier has credited us. Please note GeeWiz will only cover return shipping of a faulty unit within 6 months of purchase, after which, a shipping fee (starting at R99) will be applicable to you for return of the unit.
Any disputes relating to ordered items being short/incorrectly shipped will only be entertained if reported to GeeWiz within 3 days of delivery/collection.
Refunds are subject to inspection of item(s) - in some cases, items will need to be sent to supplier for evaluation and testing. This can take up to 15 working days. Once a refund has been approved, this may take 3 - 5 business days to be processed.
All returns are subject to a 15% restocking fee if item is no longer in BRAND NEW condition or if item seal/packaging has been broken.
Please re-package safely and include all original product packaging.
All software products are unfortunately not eligible for credit or refund once purchased.
GeeWiz reserves the right to refuse a refund if the item is damaged from misuse, items are missing, or if the product is altered in any way.
GeeWiz or its affiliates are not responsible for damage or loss of any kind that may occur as a result of using or misusing any product purchased from us.
The warranty will no longer be valid, and GeeWiz will not be responsible for damage or injury of any kind resulting from:
Electricity fluctuations and surges, lightning strikes, faults in the building wiring, faulty installations, and improper use of controls
Failure to use the product in accordance with the operating instructions and or general misuse and or abuse
Damage caused by a superior force (vis maior) or if the product has been infested with insects or pests
If the product is physically damaged after it left the store
If water or liquid caused the damage to the product
If the warranty seal is tampered with
Any repair or tampering by an unauthorised person or attempt to repair or tamper with the equipment, or use of parts not supplied by authorised agents, or alterations or modification to the equipment shall render the warranty null and void.
Do you have stock of your mecer 2400va inverter?Answer:
As of 28/06/2016 we have stock at the warehouse
Asked by Andre 05/07/2016
Do you need to run this with 2 batteries to get 24v or can you run it on one 12v too? Answer:
It will need 2 batteries to get to 24V. It will not work with 1 battery.
Asked by a guest 06/07/2016
Can you run an egg hatching/Grunbach brooder machine on this inverter if the brooder machine requires true sine waves? I noticed that the inverter specs indicate modified sine waves - what will the impact be on the brooding machine if I do use it will it damage any parts?Answer:
it will work but it's not good for the equipment long term. It mmay damage it since it's not Pure (true) Sine Wave
Asked by Albert 05/08/2016
I bought mecer IVR-1200LBK (720w) and I would like to know if I can use PMW external solar charger on that.Answer:
You can use the external solar charger on the LBKS unit only.
Asked by Strini 23/08/2016
Hi, i bought a Mecer unit, must it be set on 10A or 20A.Answer:
10A for prolonged battery lifespan. 20A if using more than 2 batteries or if you need a fast charge
Asked by Noma 27/08/2016
I have a Never inverter, it beeps constantly when I switchlightson,andeverything else except the phone charger.Answer:
Does it show any type of error code on it? Are the batteries fully charged? Please email us on [email protected] with your order number so we can try troubleshoot
Asked by Jacques 15/09/2016
Do you have 2 in stock? Model IVR-2400LBKSAnswer:
Yes, we do have 2 at the warehouse (15/09/2016)
Asked by Roxy emmzy 17/09/2016
I want the phone numbers so that I find out the location. Iam in JohanessburgAnswer:
Please click "Contact Us" above to see our phone number and office location
Asked by tali 30/10/2016
do you have stock of mecer inverter 1440w and how can i get it. Iam in joburbAnswer:
Yes we do. Please click the "add to cart" button on the top of the page and follow the checkout process.
Asked by a guest 21/11/2016
Does this come with the battery?Answer:
Asked by raphy 24/11/2016
can you run a frigde on this inverterAnswer:
I would suggest pure sine wave for a fridge as the modified sine will stress the motor. The Proline energy 3000va would be the best bet
Asked by Thami 12/01/2017
I have a meccer IVR 2400LBKS and am in desperate need of the choke replacement part, where can I get this part in KZNAnswer:
Please contact 031 534 7000
Asked by L Blom 17/01/2017
Bleep continueos error red light on Answer:
Please email us at [email protected] when that error occurs so we can troubleshoot
Asked by Lloyd 08/02/2017
What's the difference between the Mecer Lobo 2400VA 1440W and the Mecer 2400VA 1440w?Answer:
The cheaper one (LOBO) has a constant running fan and won't work with the optional solar controller. The more expensive one has an intelligent fan and works with the optional solar controller
Asked by Gness 06/03/2017
I want a solar system that I can use to cook and TV with lights,,what should I buy?Answer:
Hi there Shande
We are just confirming stock on the parts you need and will inbox you as soon as we have word.
Asked by Shande 08/03/2017
Please just a solar panel 250watts and mecer battery with mecer inverter will work..I need the quotation today assebliefAnswer:
Asked by Hassan 20/05/2017
Can I run a printer, 3 desktop computers, two laptop comps on 2400VA inverter and a two 12v bateries arranged in series for 5 hours?Answer:
It will work. You would get around 4 hours of runtime on that setup
Asked by Lewis Msebele 28/05/2017
About the inverter that I can use to cook and ironAnswer:
As long as your appliances are less than 2400W, this inverter will work for that.
Asked by Wessington Ndou 08/11/2017
Can I use this inverter without adding external charging controller?
Intelligent Fan I did not understand this part(Optional Solar Charge Controller)
Yes, you can. The external controller is just for solar panels and is optional
Asked by Deena 15/02/2020
Which inverter will power WiFi modem, phone linked to optical Fibre and 2 computers? Answer:
This one will be a great choice to keep them going for 4+ hours
Asked by Ghalied 25/04/2021
How much solar panels can you connect to this inverter? And what type of solar panels would be advisable and the controller?Answer:
You can connect 1x 300-350W panel. I would recommend: <a href="https://www.geewiz.co.za/solar/104179-cnbm-330w-polycrystalline-silicon-solar-panel.html">https://www.geewiz.co.za/solar/104179-cnbm-330w-polycrystalline-silicon-solar-panel.html</a> and <a href="https://www.geewiz.co.za/chargers/21741-mecer-external-pwm-solar-charge-controller-for-ivr-2400lbks.html">https://www.geewiz.co.za/chargers/21741-mecer-external-pwm-solar-charge-controller-for-ivr-2400lbks.html</a>
If you have any further questions, please feel free to use the form below to ask:
17 Aug. 2018
(Mecer 2400VA (1440W) Inverter Battery Charger (UPS) - Intelligent Fan) :